Full Time, Permanent
Circa £38,000 plus competitive benefits
The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity. The Welfare Directorate is responsible for understanding and meeting the social welfare needs of those in the RAF Family, from those currently serving in the RAF and their families through to veterans of all ages.
The Individual Grants Team facilitates the provision of help and support for serving and veteran RAF personnel and their eligible dependants who are in need of assistance as a result of issues such as financial hardship, disability or ill-health.
We are seeking an individual with a compassionate and flexible approach to welfare delivery, who is highly organised, analytical and an articulate communicator. Working within a team of welfare executives, you will have a dedicated welfare application caseload covering a variety of subjects, including financial difficulty, debt, retraining, housing and bereavement.
The successful candidate will need to have experience of delivering welfare assistance, with a sound knowledge of statutory entitlements and benefits, as well as welfare rights. They will have excellent IT skills suited to working in a paperless environment, in addition to a sound administrative background and excellent communication skills. Applicants must be able to demonstrate an ability to relate to people of all ages, especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns through giving sound and impartial information, guidance and financial assistance.
A detailed job profile is available on the Fund’s website, www.rafbf.org and here. To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Pete Thompson, Head of HR, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email HRservices@rafbf.org.uk.
The closing date for applications is Monday 03 October at 5.00pm. Interviews will take place: Thursday 13 October at 67 Portland Place.
Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
