***THIS JOB VACANCY HAS NOW CLOSED***
The Royal Hospital Chelsea is seeking a passionate, creative, and accomplished individual to join our team as a Visitor Experience & Public Programmes Manager.
The Royal Hospital Chelsea has recently secured a £3.2million grant from the National Lottery Heritage Fund to restore and adapt our Grade II* Stable Yard, designed by Sir John Soane, into a state-of-the-art Visitor Centre. The Visitor Centre will feature a café, shop, free exhibitions, and an outreach space. With an expected annual footfall of 31,000 to 36,000 visits, including 8,500 to 13,100 tour attendees, this project offers an exceptional opportunity for the successful candidate to shape a compelling visitor experience.
Working closely with the Head of Visitor Experience, your primary responsibility will be to curate and manage a wide-ranging series of public programmes for our target audiences. This will encompass existing Chelsea Pensioner led tours as well as the development of new specialised events. You will play a key role in leading the Chelsea History Festival, a prominent event established in 2019 in partnership with the National Army Museum and Chelsea Physic Garden. Additionally, you will work with the Audience Engagement team to deliver premium heritage experiences, maximise cross-selling opportunities, and attract significant level of commercial income from visitors.
This is a permanent role requiring 41 hours per week, Monday to Friday. Occasional evening and weekend work will be necessary, but we provide time off in lieu for events outside regular working hours. The salary range for this role is £34,714 – £35,950.
Join us in sharing the rich heritage of the Royal Hospital Chelsea.
About us
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process
Should your application be successful you will be invited to a formal interview on 23rd August where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
Please send applications to emma.sweetland@chelsea-pensioners.org.uk by 18 August.
