Salary: Up to £33,000.00
Hours: Full time, 35 hours
Location: Remote
Closing: 01/05/2025
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for an Insight Officer (Research Communities) to join our team.
Please see below for more information on what just might be your future role.
About You
Are you looking for an opportunity to use your research skills to make a real difference to the lives of our Armed Forces Community?
Are you ready to support Insight Managers in creating and managing research communities to deliver insights to inform our strategy, services and campaigns? If yes, then we want to hear from you.
We are looking for an enthusiastic Insight Officer (Research Communities) to join our Data, Insight and Research team. You will have experience in qualitative and quantitative research, including building and running research communities; drafting discussion guides; writing and building surveys; running focus groups and analysing mixed methods data to identify insights.
Your research experience will be guided by your understanding of research ethics and data protection protocols.
You’ll be great at planning and have the skills to work autonomously on multiple projects, using your good reasoning and judgement to make effective decisions.
You will enjoy using your problem-solving skills to keep up to date with the latest research and identify new opportunities for investigation, as part of assisting with a variety of research and insights projects.
Using your strong written and verbal communication skills, you’ll enjoy building connections quickly with research participants and working with a range of internal and external stakeholders, embracing our mission to make sure our insights are accessible and meaningful to those who may have limited experience of using insights.
If this sounds like you, then we want to hear from you!
About the Role
This is an exciting opportunity to support Help for Heroes with embedding knowledge and Insight within our strategy.
The role we are appointing will focus on supporting Insight Managers with the day-to-day delivery of insights projects, to inform decision-making across the charity, including supporting funding applications.
You will assist on qualitative and quantitative research projects, which will involve drafting discussion guides, conducting interviews, transcribing recordings. You will take responsibility for managing our research database, building surveys and mailers using survey platforms such as Smart Survey to engage and grow our research community.
You will be involved in our research which creates opportunities for the Armed Forces community to inform projects and strategic plans – working in co-productive and co-creative ways to learn from veterans and family members.
By conducting desk research, you will keep up to date with the latest research connected to the Armed Forces community, supporters and fundraising.
This role offers a real opportunity to be part of team which is making a difference to the way Help for Heroes impacts on the lives of Armed Forces Community.
About the Team
This role sits within our Data, Insight and Research team. This is an exciting time for the team, as we establish and develop this function within the charity, directly leading into our LiveWell Strategy. We are transforming the way data and insight are used within the charity, supporting the organisation with becoming insight-led. We are a passionate group, sharing our skills to provide our internal stakeholders with the insight expertise to inform their decision making, whether this comes from our own data, external research or research that we will commission and deliver. We work closely together, to complement the skills and knowledge that working across the charity brings. We celebrate our successes and value the different perspectives, learning from each other and developing new ideas.
For more information and to apply, please visit – https://bit.ly/42fiXVU
