***THIS JOB VACANCY HAS NOW CLOSED***
Location: The AFEC Community Hub, The Old Polo Pavilion, Tedworth Pak, Tidworth
Contract: Full Time – 37hrs pw
Salary: £25,000
Closing Date: 21 March 2025
Role Purpose:
To manage the daily operations of the Community Café and Heritage Trail, ensuring a welcoming environment for all customers, and to promote community engagement through various activities and events.
Key Tasks:
Café Management
- Oversee the day-to-day operations of the café.
- Ensure high standards of food quality, hygiene, and customer service.
- Manage stock levels and order supplies as needed.
- Maintain cleanliness and organisation of the café.
Staff and Volunteer Management:
- Recruit, train, and manage a team of staff and volunteers.
- Create and manage staff schedules.
- Provide ongoing training and support to ensure high performance.
Customer Service:
- Foster a welcoming and inclusive atmosphere for all customers.
- Handle customer inquiries, feedback, and complaints professionally.
- Develop and maintain positive relationships with regular customers.
Financial Management:
- Manage the cafe’s budget and financial records.
- Ensure accurate cash handling and daily reconciliation of sales.
- Monitor and report on financial performance, aiming to meet or exceed targets.
Community Engagement:
- Plan and execute community events and activities within the cafe.
- Collaborate with local organisations and groups to promote the cafe.
- Use social media and other marketing tools to increase visibility and engagement.
Health and Safety:
- Ensure compliance with all health and safety regulations.
- Maintain up-to-date food hygiene certifications for all staff.
- Conduct regular risk assessments and implement necessary measures.
Facilities Management of Café and Heritage Trail.
- Sustain and Maintain the Heritage Trail Information Boards.
- Promote and encourage use of the heritage trail by the community.
Applications close on 21st March 2025.
To apply please submit a CV and covering letter explaining why you would be a good fit for the role to hr@armedforcesequine.com
