Our helpline, HOPELINEUK is the suicide prevention intervention service in the UK operating across 4 channels – telephone, email, text and webchat in the UK.
All our HOPELINEUK Advisers are employed members of staff, not volunteers are all highly trained and experienced mental health and suicide prevention experts.
We take call from those under the age of 35 experiencing suicidal thoughts and work with them to put a plan in place to keep them safe.
We also take calls from all those with care for or who are worried about a young person – be that family member, friend, teacher, counsellor or colleague for advice and guidance on how to keep a young person safe.
We offer a de-brief service for professionals who have had a conversation with a young person at risk of suicide to talk through how the conversation went, and to advise on possible future issues and conversations.
All our Community Development Staff are highly trained and experienced trainers with excellent presentation skills, they are all also ASIST trained and fully aware of all matters relating to suicide and suicide prevention
We run awareness raising and training courses to all members of the community that are appropriate and safe.
Members of the National Suicide Prevention Strategy Advisory Group.
Members of the National Advisory Group on Suicide and Self-harm in Wales.
We are members of the National Helpline Partnership and of the Child Helplines International body.
We are signed up members of the Fundraising Regulator.