***THIS JOB VACANCY HAS NOW CLOSED***
Date posted 18/05/2017
Application closing date 01/06/2017
Location London Salary £24,329 plus £4,452 London Weighting
As a Case Officer you will work with those eligible for Legion assistance, to help them to access the right support in a timely and seamless way, in areas such as finance, employment, health and housing advice or overcoming temporary crises. You will also support the work of our volunteer caseworkers. You will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact so we are looking for a self-starter who is confident working independently.
As a customer focused case manager, you will have experience in advocating on behalf of clients, a good understanding of the UK benefits system, and you will be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills and have experience of managing, training and supporting volunteers.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.